Family Violence Services

How we can help

Are you at risk or currently experiencing violence in the home by an intimate partner or family member?

The Salvation Army, Family Violence Services provide a range of programs to support women and children who have experienced or at risk of experiencing family violence who reside in the Local Government areas of Port Phillip, Stonnington, Kingston, Bayside and Glen Eira.

We provide a welcoming and accessible environment that is safe and supportive, and work with women and women with children to provide practical responses to meet individual needs. We are welcoming and sensitive to the needs of women who often find it difficult to access and use services in times of crisis including: Aboriginal and Torres Strait Islander’s; people who identify as lesbian, gay, bisexual, transgender and intersex; women from culturally and linguistically diverse communities; and women with a disability.

How do I access support?

To speak with one of our Specialist Family Violence Workers please call: (03) 9257 9600

Our business hours are Monday to Friday, 9am–5pm.

For After hours please contact: Safe Steps 1800 015 188 (Toll free-24/7) or

If you are in immediate danger please contact Police on 000

What is Family Violence?

Family violence is any behaviour that in any way controls or dominates a family member causes them to fear for their own, or other family member’s safety or wellbeing.

  • Physical abuse
  • Verbal abuse
  • Sexual abuse
  • Psychological and emotional abuse
  • Economic abuse including controlling access to finances
  • Stalking
  • Controlling behaviours
  • Any behaviour that causes a child to hear, witness, or otherwise be exposed to the effects of that behaviour

The following questions may help you to identify whether you are experiencing family violence. Does your intimate partner or family member:

  • Make you feel afraid, unsafe or fearful?
  • Put you down and tell you that “It’s all your fault”?
  • Constantly check up on you or keep track of your whereabouts?
  • Make you feel afraid to say “no” to them?
  • Stop you having any access to money or keep track of your spending?
  • Touches you or makes you have sex when you don’t want to?
  • Stop you from accessing professional support for your physical or mental health?
  • Scare or hurt you by being physically violent towards you?
  • Expose your children to verbal, physical, emotional abuse or controlling behaviours?
  • Stops you from seeing your family or friends?


We welcome secondary consultations and referrals from all professionals.

Family Violence Outreach Program

The Family Violence Outreach Program provides post crisis outreach support. Our specialist Family Violence workers provide support with a range of needs including: support to help you develop a safety plan; Advocacy with Police and support services; information about your housing options; and much more.

Private Rental Access Program

Private Rental Access Program provides support to women and women with children seeking alternative accommodation in the private rental sector as a direct result of experiencing family violence. The program can support you in applying for private rental properties as well as providing some financial assistance to establish and/or maintain a tenancy and/or financial assistance to assist you to relocate and to purchase essential household goods. Some eligibility criteria does apply.

Super Kids

Super Kids is an 8 week support group for children 5-8 years of age who have experienced family violence. The group supports children to learn about safety, explore their feelings and emotions, build confidence and self esteem whilst having FUN!

Peek-a-boo Club

Peek-a-Boo is an 8 week infant led therapeutic group for mothers and babies who have experienced family violence. This group provides a supportive and safe setting to strengthen the connection in the mother / baby relationship.